Careers / Operations

Domestic Operations Supervisor – Dallas/Ft. Worth, Texas

The Domestic Operations Supervisor is a high visibility role for our DFW location. The ideal candidate will have Transportation experience in a Freight Forwarding, 3PL, or LTL environment. We are looking for a high energy and resourceful candidate to join our growing DFW Team.

Job Description Position:

•  Oversee the prioritization, scheduling, routing, and tracking of shipments for transportation via Air, FTL, LTL, Hot Shot, and Linehaul to ensure on-time arrival
•  Proactively work with new and existing customers, carriers and agents to secure capacity and negotiate pricing
•  Work alongside Internal and External customers daily to troubleshoot and overcome operational challenges to ensure a high level of customer satisfaction and accuracy
•  A customer-centric approach to tracking and follow up, with the desire to build long-term relationships with clients, agents, and carriers
•  Exceptional problem-solving skills with the ability to work in a high-pressure environment 
•  High level of resourcefulness and initiative with exceptional time management
•  Provide operational leadership skills needed to create and promote an environment where employees are engaged, empowered and committed to the success of the company
•  Continual desire to learn and expand Domestic and International knowledge
•  Assist with all operational requirements assigned by management, adhering to TSA and other government regulatory compliance standards with booking and routing of all Air, Ground, and Sea cargo

 

Skills and Experience:

•  5-7 years of experience in a progressive Freight Forwarding, 3PL,  or LTL environment
•  Excellent knowledge of multiple modes of transportation, major airports, seaports, and domestic geography
•  Strong verbal and written communications
•  Microsoft Office proficient with strong overall computer skills

For more information, please contact careers@teamww.com.

Domestic Operations Agent – Fresno, CA

Team Worldwide Branch Office in Fresno, CA is seeking an experienced Domestic Operations Agent in the Freight Forwarding/ 3PL industry. The ideal candidate will be well versed in:

• Air Freight operations- Domestic
• Ground Freight operations – Full Truckload, Expedite and LTL
• Customer service and communications
• Carrier capacity operations

Responsibilities:

• Prioritizing, scheduling and routing shipments for transportation via Air and Ground Network
• Interacting with customers and agents to rate and quote shipments via Air, FTL, LTL, Hot Shot and Line-haul
• Maintain and grow relationships on Team’s behalf with both existing and new Customers and Carriers
• Proactively reach out to carriers to source, price, negotiate and track shipments daily
• Source and secure capacity for time sensitive freight by leveraging multiple sourcing platforms
• Work alongside team ensuring a high level of customer satisfaction and operational efficiency
• Branch Office and agent communications
• Local cartage and dispatch

Qualifications:

• 1-3 years minimum experience preferred
• Effective Communication skills
• Excellent Organizational skills
• Ability to prioritize, multitask and manage time effectively
• Attention to detail and accuracy
• Continual desire to learn and expand Domestic knowledge
• High level of resourcefulness and initiative

For more information, please contact lane.blue@teamww.com. 

Capacity Manager – Portland, OR

Team Worldwide Branch Office in Portland, OR is seeking operations personnel in the freight forwarding industry with experience in: 

• capacity management
• air operations
• ground – FTL and LTL – operations
• freight operations management

Responsibilities:

• day-to-day operations 
• customer service & communications
• local cartage & dispatch 
• agent and Branch Office communications
• quotes
• routing of shipments 
• compliance – internal and external
• shipment accounting for customer invoicing
• work with the sales teams for the achievement of customer satisfaction and revenue generation

For more information, please contact marty.coomler@teamww.com.   

Operations Manager – St. Louis, MO

Team Worldwide Branch Office in St. Louis, MO is seeking an operations manager candidate in the freight forwarding industry with experience in: 

• air (domestic and international) operations
• ground – FTL and LTL – operations
• freight operations management

Responsibilities:

• cartage dispatch
• day-to-day operations 
• customer service & communications
• agent and Branch Office communications
• quotes
• routing of shipments 
• compliance – internal and external
• shipment accounting for customer invoicing
• work with the sales teams for the achievement of customer satisfaction and revenue generation 

For more information, please contact teamstljob@teamww.com. 

Team Worldwide is an Equal Opportunity Employer.  

Operations Personnel – Seattle, WA

Team Worldwide Branch Office in Seattle, WA is seeking operations personnel in the freight forwarding industry. 

Requirements:

• Two plus years of experience in freight forwarding, customer service, domestic operations (international a plus)
• Outgoing, friendly personality, positive mental attitude, and professional customer service
• Must have basic computer skills to navigate Team WW System

Responsibilities:

• Day-to-day operations 
• Customer service & communications
• Local cartage & dispatch 
• Agent and Branch Office communications
• Quotes
• Routing of shipments  
• Compliance – internal and external
• Shipment accounting for customer invoicing
• Work with the sales teams for the achievement of customer satisfaction and revenue generation 
• Negotiate carriers, books loads, tracks and traces

Relocation assistance available based on experience.  For more information, please contact brian.purugganan@teamww.com.

Operations Manager – Los Angeles, CA

Job Description

Position Overview and Responsibility: 

• Managing the domestic freight forwarding operations, include cartage operation
• Monitor and service network business
• Internal and external communications
• Customer service
• Compliance
• Effective routing of shipments – air, ground, LTL and FTL
• Shipment quoting
• Work with sales teams to increase revenue and improve customer satisfaction
• Managing operational KPI’s and dashboards
• Accounting practices – Invoicing, profit splits …….

 Reporting Structure:

• Reports directly to the branch owner of Team Worldwide Los Angeles, but works in a collaborative approach with the staff and other offices throughout the United States.  

 Requirements

• 3 to 5 years freight forwarding experience
• Understanding IAC and TSA policies and procedures
• P&D cartage background
• Air, Ground, LTL and FTL operations
• Basic understanding of freight flow operating systems, excel, office and email communications
• High energy
• Pro-active communication  

Additional information:

• Training and hiring new employees
• Work with sales department and network operations
• This job description is not designed to be a comprehensive listing of activities, duties or responsibilities that are required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

For more information, please contact Recruitme@teamww.com. 

Team Worldwide is an Equal Opportunity Employer. 

Team Worldwide Dallas Branch Office is currently interviewing for the position of a Domestic Operations Agent. 

Candidate will perform a variety of duties in support of the Branch Office’s domestic activities. 

Job Description:

• Prioritizing, scheduling, and routing shipments for transportation via Air and Ground Network
• Maintain and grow relationships with both existing and new Customers and Carriers
• Interacting with customers and agents to rate and quote shipments via Air, FTL, LTL, Hot Shot, and Linehaul
• Proactively reach out to carriers to source, price, negotiate, and track shipments daily
• Source and secure capacity for time-sensitive freight by leveraging multiple sourcing platforms
• Work alongside team ensuring a high level of customer satisfaction and operational efficiency
• High level of resourcefulness, initiative, and exceptional time management
• Continual desire to learn and expand Domestic and International knowledge
• Proficiency with MS office
• Possess a valid driver’s license

For more information, please contact info@teamww.com.